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Buying from me
Each piece is based on my own original sketches. The designs are hand embroidered using fine silk floss and then mounted. Please note that the designs are not covered. From experience the embroidery will stand up to quite a bit of wear, however, if it needs cleaning I recommend dabbing with a clean damp cloth. If a more serious stain occurs you are welcome to contact me for advice. If you are not entirely happy with your pendant please contact me within 14 days of receipt.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Welcome to my shop, I take great pride in my work and want you to love your purchase as much as I have enjoyed making it.
If you are not completely satisfied with your purchase please contact me within 14 days of receipt to discuss a replacement or refund.
Read the Folksy Returns Policy.
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