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Buying from me
Welcome to Trinkets by Moonlight shop. All of my jewellery is created using sterling silver and a lot of love and attention. Some pieces contain millefiori beads, ceramic colourful beads and semi precious stones. I like each piece to be fun and something you will enjoy wearing or giving to a loved one. Each piece is sent out recorded delivery in a gift box.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
In the unlikely event that you are not 100% happy with your jewellery you have seven days in which to return it to me for store credit. If it has arrived damaged or faulty you have seven days in which to contact me to arrange a refund/replacement, please keep hold of all packaging materials and return the goods as they were sent to you. The delivery charge on the original order is non refundable, only in the case of a faulty item. For all bespoke and made to measure jewellery I can only offer a refund if it is faulty. I am happy to offer repairs if anything happens to the jewellery you have purchased from me within the first year, although please maintain the conditon of your jewellery by removing when bathing, swimming or undertaking manual or domestic work.
Read the Folksy Returns Policy.
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