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The Lilac Charm
The Lilac Charm

Natasha James

“ Welcome to The Lilac Charm. Quality stitch markers for knitting and crochet.”

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Buying from me

I aim to dispatch orders within 1-3days. Posting days are Monday-Friday.

I'm always happy to answer any questions, please feel free to contact me.

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

♥ Refund ♥

If you are not happy, please contact me. I will try to rectify the situation for you. You are entitled, to a 7 day cooling-off period under the Distance Selling Regulations. This means, that if you decide you do not want an item for any reason (other than damaged or faulty goods) you must tell us, in writing, within 7 days (maximum) of receiving your item that you do not want it. You will be asked to return the item to us within another 7 days (maximum) and in the same condition you received it in.

Please note that the cost of returning the item is the responsibility of the buyer and this will NOT be refunded.

Please read item descriptions carefully and if you have any queries please contact me.

Read the Folksy Returns Policy.