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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
I ordered this cord to be used in our wedding later on this month and we absolutely love it. It's great quality and arrived super quickly. We got engaged on the Isle of Skye so it means so much to be able to have something from somewhere close to our hearts for our special day. Thank you!