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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Unfortunately due to hygiene considerations earrings are non-refundable unless faulty.
Read the Folksy Returns Policy.
Lovely necklace, very well made and received VERY quickly, friendly correspondence. I can definitely recommend this seller and will be buying from her again :) Thanks.