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Buying from me
Customer service is important to me so I strive to meet the needs of the buyer. As a small business I provide the personal touch and aim to respond to orders at speed. My aim is to make items to order and post them out on the same day as the order comes through. Please message me with any requests. Thank you Kay
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
This lovely bookmark arrived quickly and will make the perfect gift for a musical friend. I'm delighted to have been your first Folksy sale!