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Buying from me
This rings are made to order and usually take 1-2 weeks. For Rush order please contact us as it is available. Please send us a message with the desired width of the ring which can go from 5mm to 10mm. Also send us your size in UK or US sizes.
The shipping time goes between 1-2 weeks but rush orders can be made for an additional cost. Please contact us for this service
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
RESIZING
We recommend spending some time to find your right ring size. Visiting a local jeweler is the most effective way to do this. The rings we sell have a comfort fit unless requested with a standard fit. The type of fit and the width of the ring you choose needs to be specified to your jeweler as these factors influence the size of the ring.
If you have ordered the wrong size, due to the nature of the rings we sell, they cannot be resized and a new ring must be made with the correct size. You must send the ring that doesn’t fit back and request a resizing within 20 days from the date of purchase. The fee to pay for this service is 30% of the original cost of the ring plus delivery cost.
The only time where resizing is possible is when the ring needs to be a quarter or a half size bigger. The ring must be sent back and will be modified to fit you correctly. This service cost 5% of the original price of the ring plus delivery cost. When shipping back the ring the customs details must be entered correctly stating it is a return. If any customs fee is applied they are the responsibility of the sender.
If you have any questions about resizing please send us a message and we will respond as soon as possible.
WARRANTY
Every ring comes with 1-year warranty, which excludes abuse and misuse of the ring.
COSMETIC WEAR
If the finish of the ring has been damaged, the ring can be sent back and polished for a small fee of 5 pounds plus shipping cost please contact us for this service.
The glossy finish is achieved by coating the ring with an acrylic resin, which protects the ring. This type of finish is the best used in the industry but must be handled properly. Rings with glossy finish cannot be in contact with chemicals. They are waterproof, however, it is advised not to expose them to water for extended periods of time.
Carbon fiber rings have the option to come with a matt finish. The technique to achieve this is to polish the ring with 2500 grit sand paper in order to get the best surface finish which is smooth to the touch with no additional coatings. However, this finish can still be scratched so we suggest to be carful with these rings while handling abrasive tools or objects.
Read the Folksy Returns Policy.