Helen Schroeter

“Inspired by Nature”

My privacy policy

I numbersixteen am the data-controller of your personal information as it relates to my shop.

When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With Folksy to comply with my obligations.

• With delivery companies to fulfil your order.

• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

If you have any concerns about your personal data, please contact support@folksy.co.uk.

In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.

If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.

You can read Folksy's privacy policy here.

Reviews

Average review score:

(100% positive from 18 reviews)

Reviewed by Lynne

Such a lovely glasses case, padded too so keeps my prescription sunglasses safe. Very well made and the little blue tit is so cute.
- Glasses Spectacles Case Handmade Blue Tit Nature Wildlife
Reviewed by Brenda

Lovely design and very well made - delighted with my purchase
- Cafetiere Cosy Blue Tit Nature Freehand Machine Embroidery
Reviewed by Christine

A lovely, beautifully made item. Would make a super gift but selfishly, I'm keeping mine!
- Cafetiere Cosy Seagulls Nature Wildlife Coastal Seaside
Reviewed by marie

Gorgeous item made beautifully and fantastic communication from the seller.
- Tea Cosy Seagull Nature Wildlife Coastal Freehand Machine Embroidery
Reviewed by Mrs Pawley

Beautifully made item, and great fun. I think it will be really appreciated as a one off and special gift for a loved son-in-law who treats tea with respect.
- Tea Cosy Seagull Nature Wildlife Coastal Freehand Machine Embroidery
Reviewed by Christine

Really pleased with the glasses cases that I ordered for Christmas gifts, really well made and nicely packaged . Would definitely use folksy again to source original gifts .
- Glasses Spectacles Case Seagull Nature Wildlife Seaside Coastal Bird
- Glasses Case Handmade Butterfly Nature Wildlife
Reviewed by puddlelanecrochet

perfect, well made and very pretty. Thank you so much.
- Tissue Holder Case Pocket Handmade Butterfly Nature Wildlife
Reviewed by Cm

Perfect! Arrived quickly, even with lockdown
- Cafetiere Cosy 12 Cup Large Hens Chickens Farm Fathers Day Gift
Reviewed by Sarah

So lovely!
Well made, well packaged and beautiful, thank you!
- Pin Cushion Robin Wildlife Nature Bird Freehand Machine Embroidered Mothers Day
Reviewed by Kathryn

Really nicely made and beautifully finished - speedy delivery too, thank you.
- Glasses Spectacles Case Handmade Blue Tit Nature Wildlife Fathers Day
Reviewed by antquarium

Useful, extremely well-made item. High quality, nicely packaged, and beautiful to boot. Very happy. Thank you.
- Cafetiere Cosy Seagulls Nature Wildlife Coastal Seaside
Reviewed by geraldinemoore

Lovely coin purse, very nicely made and exactly as described. Excellent communication and service too.
- Purse Coin Cosmetic Camera Accessory Seagull Nature Bird Seabird Coastal
Reviewed by grannyJ

A delightful purse, excellent quality, charming design.
- Purse Coin Cosmetic Camera Accessory Nature
Reviewed by annworrall

Dear Helen, Wow that was a speedy delivery! I ordered late afternoon and the items arrived in the next day's post. Both items beautifully packaged so will be lovely to present as a gift. Thanks, Ann
- Make Up Bag Cosmetics Bag Mothers Day Seagull Nature Wildlife
- Passport Cover Wallet Mothers Day Seagull Nature Wildlife
Reviewed by Julie

Arrived promptly- beautiful item. Thanks!
- Glasses Spectacles Case Handmade Puffin Nature Wildlife
Reviewed by lurcherloon

Beautiful cushion. Made a great gift. Thank you
- Cushion Curlew Handmade Freehand Machine Embroidered MOTHERS DAY GIFT
Reviewed by Smirnov1307

Totally 100% feedback. Our coffee cosy is so beautifully made and exactly what we were looking for. Very happy!
- CUSTOM ORDER FOR PAM - Cafetiere Cosy, larger size
Reviewed by Lionel59

Thank you for responding to my cat pin cushion request so beautifully. Can't wait to 'gift it!'
- CUSTOM ORDER FOR DIANE - Pin Cushion Linen Freehand Machine Embroidered Cat

Helen Schroeter

My privacy policy

Buying from me

Returns Policy