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Buying from me
Shipping:
Posted within 5 working days via Royal Mail 2nd Class (usually takes 2–3 days). No tracking to keep costs low.
Returns:
As items are made to order, I cannot accept returns for change of mind. If your item arrives damaged or faulty, please message me within 14 days with a photo for a refund or replacement. Any questions, just ask!
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
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