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Buying from me
Everything I sell is handmade, nothing is re-sold.
I aim to make and ship within 3 days. If an item might take longer than this, I will contact you to let you know.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.