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Buying from me
We work based on a 1 day turn around (except for Weekends, Bank Hols and Christmas.
We offer a 30 day return policy in which the Leather must be return to us in the same condition you received it. In the unlikely event that the item is damaged in transit, please email with details and a photo in the first instance. A full refund will be issued on receipt of the damaged goods.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
We hope you are completely satisfied with your purchase.
If not, items must be returned within 30 days of purchase, be undamaged and in their original packaging at which point we will issue a full refund ( please be aware the cost of return postage will have to be covered by the buyer, unless the item is faulty).
In the unlikely event that the item is damaged in transit, please email with details and a photo in the first instance. A full refund will be issued on receipt of the damaged goods.
If you have placed and order and your item is lost in transit, again please contact us in the first instance and we will endeavour to resolve the problem.
Read the Folksy Returns Policy.
