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Buying from me
All our items are made and/or customised at our home studio. We use a variety of techniques while producing our designs, some of them are crochet, macrame, woven straw, calligraphy, mixed media, etc.
Most of our items can be personalized, check each item for personalization possibilities or contact us and leave a message, we do our best to answer in 24-48h top.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Some returns accepted.
Contact us within: 14 days of delivery.
Dispatch items back within: 30 days of delivery.
We don't accept cancellations but please contact me if you have any problems with your order.
The following items can't be returned or exchanged because of the nature of these items unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Read the Folksy Returns Policy.
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