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Buying from me
If you order a personalised item, you will receive a proof which will need approving before it goes to print.
We ship internationally. For USA, Canada and Australia order are sent via International Standard, if you would like a tracked service please contact us. Please note, items can take up to 4 weeks to be delivered as items can be held up at customs and we have no control over this.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.