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Buying from me
Welcome to Kaya’s Heart! Every item in my shop is created with care and attention to detail in my home workshop. Personalisation is at the core of my business! You can customise names and themes across my product ranges.
Turnaround & Shipping: Made-to-order items ship tracked within 5–7 business days.
• Returns: Non-custom items are returnable within 14 days. Personalised sales are final unless faulty.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
