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Buying from me
Every purchase is handmade to order.
All postage within the UK is sent using Royal Mail Recorded Delivery.
I care greatly how my business impacts on the environment and I try at all opportunities to recycle, from re-using and melting down my metal scraps to recycling my envelopes for postage. I hope you won't be offended If you receive your package in a re-cycled envelope, it's my small way of trying to protect our beautiful planet.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I want you to be completely happy with your purchase. I will gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship returns back to me within 30 days of delivery.
The following items can't be returned or exchanged
Custom Orders: Because of the nature of these items, unless they arrive damaged or defective.
Conditions of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Read the Folksy Returns Policy.
