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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Due to the nature of digital downloads, refunds, returns, or exchanges are not accepted once files have been purchased and downloaded. If you experience any issues with your order or files, please send me a message and I’ll be happy to help resolve the problem.
Read the Folksy Returns Policy.
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