Hannah Stockham Jewellery

Hannah Stockham Jewellery

Hannah Plus

United Kingdom
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“Handmade unique gorgeous jewellery made for you:-) If you can't find what your looking for contact me with your special request. Hannah.x”

My privacy policy

I jewellcollect am the data-controller of your personal information as it relates to my shop.

When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With Folksy to comply with my obligations.

• With delivery companies to fulfil your order.

• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

If you have any concerns about your personal data, please contact support@folksy.co.uk.

In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.

If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.

You can read Folksy's privacy policy here.

Shop Announcement:

Hiya all;-) Welcome to my new Folksy shop!

Shop collections

All items by Hannah Stockham Jewellery

About Hannah Stockham Jewellery

Hannah Stockham Jewellery

Hannah Stockham Jewellery. Made in the UK

The Jewellery Collections is independently owned and run by me, Hannah Stockham near Bath in the UK!

As an independent British Goldsmith I bring to you my unique jewellery collections that I have designed and handmade in my lovely little workshop;-) My work reflects my innovative ideas in modern jewellery design from my time spent at the Royal College of Art in 2005/07. I gained more practical skills from working in busy workshops in established jewellery shops until it was time to focus full time on my own work! I only sell my jewellery directly through me personally and online, making it super exclusive and not something you can buy anywhere else!

My jewellery is handmade to order so any changes can be made to the design to suit you. As well as selling my unique designs I work on bespoke commissions too. I work with all precious metals and gemstones and can help you design that special something! Please visit my social media sites for more images of my bespoke work!

The cogs are constantly moving here and orders are always on the bench ready to be made. My lead time on orders reflects this as all my designs are handmade and hand finished;-)

Thank you for you’re interest in my jewellery and be sure to contact me with any requests or questions you may have ;-)

Hannah;-)

Reviews

Average review score:

(100% positive from 4 reviews)

Show all →

Reviewed by natnat2002uk

Beautiful handmade necklace fast delivery highly recommended thank you
- 9ct gold, silver and oxidised silver organic ball charm pendant and chain
Reviewed by Emma

Thank you so much for making our personalised plectrum at less than a days notice. Amazing service, a beautiful product and a really chuffed 18 year old nephew so thank you very much!
- Silver personalised plectrum
Reviewed by Faerie178

Beautiful - thank you!
- Handmade Little Silver Bella the Bee Tie Pin - Brooch

Buying from me

My name is Hannah and I hand make all things jewellery. Showcasing the essentials in handmade silver and gold jewellery design. If you are looking for something for yourself to a gift for that special someone, Hannah Stockham Jewellery is here to cater for that experience;-)

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

#Order processing times!

Delivery times start from the time the order has been complete. All order lead times can be found on the item/s description page.

Items in stock -
Posted/dispatched within 2 - 3 working days of receiving your order or payment.

All 'Handmade to Order' items –
Handmade item/s have different time scales and can take up to one, two or three weeks before its time to be delivered. The time scale depends on the process to make the item and how busy the workshop is ;-) Please view the item/s to be purchased to check on the order time before its ready to be posted.

Worldwide express delivery is available! Please make contact to enquire if an item can be made and posted before the lead time suggested. I will always make every effort to complete an order early if possible ;-)

#Estimated delivery times once posted!

UK Delivery
Special delivery – Next day delivery! To be signed on delivery (purchases over £100)
Or
First class recorded delivery – 1-2 days delivery! To be signed on delivery (purchases over £100)

Outside the UK - WORLDWIDE
Airmail/Airsure – Insured, tracked and signed! (Working days do not include the weekend)

America and Canada – 5-8 working days
Australia – 6-11 working days
Europe – 3-5 working days

Notice to EU country customers - From the 13th December 24 new EU regulations regarding products sold under GPSR (jewellery included) require strict documentation. Until I have a better understanding and more clear instructions how to navigate this I am currently no longer taking orders from EU countries sadly.

#CUSTOM AND IMPORT TAXES

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Custom and import tax can be as high as 25% on top of what you have already paid! Please check before you purchase the item if 'Custom and Import Taxes' applies to you in your country when receiving purchased goods from the UK.

#Returns

In the unlikely event that you receive an item that is not correct to what was described or ordered, I am happy to repair it, replace it or refund your payment.

#Only applies to Items purchased that are in stock and not customised or personalised - Refunds or exchanges are accepted within 14 days of receipt provided that the items are in their original condition, unworn and unused.

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Please make contact before the item/s are returned back as I will need to advise on posting back depending on where in the world you are. Custom tax is applied to items coming into the UK from outside the EU!

#Items that are purchased by 'Handmade to order' or ‘customised and personalised’ – This type of purchase cannot be refunded (unless damaged on delivery) but can be altered! Please contact me to discuss your options on the item/s purchased!

Read the Folksy Returns Policy.