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Buying from me

I make hand drawn, painted, personalised and decorated bags in many different styles as well as seasonal items such as easter and christmas sacks.
I can even make customised bags, just get in touch and we'll see what we can do.
Each one of my bags is unique, be it just the colours, name or decorations, no 2 bags are the same.

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

If there are any problems please contact me so I can try to rectify them. If this isn't possible because of a fault in the bag then a refund will be issued. However the faulty bag must be sent back to me (proof of postage AND tracking info must be supplied before refund will be sent).

In the unlikely event a bag is sent with the name spelt wrong I will always endeavour o replace the bag, if a refund is wanted I'm afraid I can only issue one if the spelling mistake is my error, refunds will not be issued if the wrong spelling is given to me when ordering.

Read the Folksy Returns Policy.