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Buying from me
Hello and thank you for your interest in my shop! I dispatch all orders within one working day from my Edinburgh studio, meaning you can expect to receive your order 2-3 working days after buying from me.
I am happy to write cards on your behalf and send them directly to the recipient if that is helpful, and can send items out as gifts with no price information inside the parcel - please just get in touch and I'll be happy to help!
Nicola
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Items which have been customised cannot be returned unless faulty.
Read the Folksy Returns Policy.
