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Buying from me
Hello and welcome to Lottie & Lois, I'm Charlotte! Everything you will find, from the cards to the gifts and decorations, are designed and created solely by me in my home studio in Yorkshire. Everything I create is made with love and the utmost care, to ensure you have something truly one of a kind.
I accept custom orders, so if you have something in mind then please get in touch, I'd love to make something just for you.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.