Knitted items and kits are carefully wrapped with ribbon and tissue paper and will be sent by 1st Class post within 1-2 working days. If your item is a gift I can include a personal message from you - no extra charge.
PDF Pattern Digital Files
These are sent via email as PDF attachments. You can expect to receive your file within 24 hours of payment.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.