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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Exceptions.
Personalised items can not be returned, unless faulty. In their nature they are produced on demand with specific colour and/or personalisation which make them unique.
Read the Folksy Returns Policy.
