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Buying from me
Production Time:
Many of my items are ready to ship. Where I give 21 days for delivery it is because they are made to order. I aim to be quicker but if you need it quickly please ask - I'll do it if I can!
Shipping:
I ship on a 24 hour service with tracking. My packaging is 100% recycled/recyclable. Heavier items require plastic protection, and for these I enclose a shipping label so they can be returned and reused.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.