Hello. I'm Emma and I live by the sea. By day a mild-mannered illustrator, by night a crazy crafting machine!
Paypal payment must be received before shipping, any unpaid items will be relisted. I use 1st Class postage and send within 72 hours of payment. If you would like your purchase sent by Recorded/Special Delivery please contact me and I shall try my best to accommodate. PLEASE ensure your Paypal address is accurate as that will be the address I will send your purchase to.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.