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Buying from me
Each piece is individually hand-burned by me using traditional pyrography techniques. I sketch, refine, and burn every design by hand. Because I work with natural wood, variations in grain, tone, and texture are part of the organic character of each piece. All finished works are sealed with Furniture Clinic’s Beeswax Polish. I’m happy to discuss custom pieces in a similar style to my regular pyrography. Please message me before purchasing so we can confirm details, timing, and pricing.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
You can return ready-made items within 14 days of delivery. Please contact me within 14 days of receiving your order if you wish to return it. Items must be returned in their original condition within 14 days of notifying me. Return postage costs are the responsibility of the buyer. Due to the handmade nature of my work, I cannot accept returns on custom or personalised orders once work has begun. If your item arrives damaged, please contact me within 48 hours of delivery with clear photographs so I can resolve the issue promptly.
Read the Folksy Returns Policy.
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