Every WoolboxCo piece is carefully handknitted to order. Please allow 5-10 days for your items to be made and prepared for shipment. Please then allow for delivery time, dependent on the shipping address.
Worldwide shipping available. Free delivery on orders over £100.
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You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Please contact me before returning the item at woolboxco [!at] gmail.com
i cannot be held responsible and do not give refunds for damaged or lost orders in the shipping process.