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Buying from me
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Unfortunately my goods can’t make you feel satisfied! But don’t worry, you can follow below steps to ask the refund and return service from me.
1. Take a picture of the current condition of the goods and send me by email. If the goods are still in sellable condition, I will ask you to return to me by flat mail. If not, I will just refund to you by paypal in 3 days.
2. Once you return your parcel, plz wait for 1 day for check, I will make sure they are still in sellable condition. And after that, if no any problems, I will refund all money to you including your return delivery fee.
Read the Folksy Returns Policy.
