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Buying from me
Thank you for supporting my small business! Ready-made items are usually dispatched quickly, while personalised items are made especially for you and may take a little longer. Every order is carefully created, checked, and packaged with care. If your purchase arrives below the standard you expected, please get in touch. I will always do my best to put things right and ensure you're happy with your order.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
