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Buying from me
I make and send all cards out as quickly as I can, but please remember they are totally hand cut and handmade by me not mass produced. I do need time to ensure your card is the best it can be.
I always obtain proof of posting when sending out my items, please note I cannot be held responsible for any loss or damage to your item once I have passed it onto the Post Office.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Please note personalised items cannot be returned unless I have made an error in the spelling.
Read the Folksy Returns Policy.
