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Last day for Christmas delivery is Thursday 7th December! Orders made after this date may not arrive in time.

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

Pierced earrings are non-returnable unless faulty.
Personalised items are non refundable.

Read the Folksy Returns Policy.