“Buttons, Bags and Bespoke gifts”
I Teresa Dean am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
This shop has no reviews.
If you like their work, why not help them get underway by buying from them and leaving a positive review?
Thank you for visiting my shop, Treacle Cottage Crafts.
I hope you enjoy browsing through my selection of carefully chosen craft supplies, there's lots more yet to be listed so don't forget to come back and check out the new additions.
Alternatively you can come and visit us at Macclesfield's monthly craft fair 'Treacle Market' where you can find a larger selection of craft buttons and hand made items for sale.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I hope that you are really pleased with your purchase but please check your items carefully on delivery and if there are any problems let me know within 3 days of receipt and I will do my best to find a suitable solution.
If you are not completely satisfied I will offer a refund or exchange if the item is unused and returned within 7 days still in its original packaging. The buyer is responsible for return shipping costs, the cost of the item will be refunded (through Paypal) once returned.
Unfortunately custom orders cannot be returned unless faulty.
International orders are shipped via Royal Mail International Standard (formally known as Airmail) and can take 1 to 4 weeks to arrive. The buyer is responsible for any/all custom duties, import tariffs, taxes or handling fees incurred when the package reaches it's destination country. If in doubt you should contact your local customs/tax office for further information.
