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Buying from me
All items will be shipped as soon as possible after receipt of payment by Royal Mail second class service. Processing time at the moment (October 2018) 5-7 working days.
I endeavour to keep all items listed on my Folksy shop available for sale but I do sell through different venues and this can, in some rare instances, lead to an item being sold prior to being able update my shop listing. In such cases I will offer the option of waiting a few days for a replacement item or a full refund.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
