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Buying from me
Eloise is passionate about creating beautifully bound books that are designed to be filled to the brim with ideas, memories and creativity. The books are made using a variety of traditional techniques, complimented by colourful, contemporary designs and are perfect for drawing, writing, painting and traveling. Eloise specialises in exposed spine bindings, as she believes the stitching is too beautiful to hide! All the books are cut, folded, glued, pressed and sewn by hand.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Please read product descriptions carefully. If for any reason you are not happy with your purchase, please contact me to arrange a return. Items must be returned within 14 days of purchase in their original condition and packaged carefully. Once these have been received a replacement or refund can be made. Please note that shipping costs are non-refundable (unless the item was faulty) and you will have to cover the cost of return postage. Due to the unique nature of some of my items a replacement may not always be possible.
Custom orders are non refundable.
If your item goes missing in the post, 20 business days from the delivery date must pass before issuing a refund/replacement.
Read the Folksy Returns Policy.
Lovely! Thank you