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Buying from me
I make home sewn items for home decor and fun stuff for kids
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
PAYMENT POLICY
I accept Paypal only thanks. If you don't have a Paypal account you can still pay through Paypal just by using your credit card on their secure site.
Once payment has been recieved I will then start to work on your item.
DELIVERY POLICY
Shipping costs are as stated in the listing. If you need an item fast then please convo me and I can provide an express option.
I ship Monday - Friday. I take care when labelling and packaging the items to ensure that they arrive safely. If the item is a gift I am happy to ship to direct to the recipient just let me know.
RETURNS POLICY
I want you to be delighted with your purchase. If you aren't happy please convo me and I will rectify the situation. After all I want happy customers who love my products!
I'm afraid I won't be able to refund a personalised item unless it is faulty.
Read the Folksy Returns Policy.
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