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Please allow up to 5 working days for processing before dispatch.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
My wife absolutely adored the shabby chic valentines jewelly box, and i really appreciated the extra effort made to make it to my specifications, and to get it to me by valentines day... despite ordering it too late to go out in the normal post. A wonderful gift and fantastic service. Thanks again, Mike