“Gold & Silver jewellery with colourful gemstones & lustrious freshwater pearls. FREE UK DELIVERY ON ORDERS OVER £50”
I Sharon Newman am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
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We adore classic pearls, opulent boho folkloric fashion, celebrating vintage romance. Embrace fashion trends, bursts of colour and unique jewellery lovingly sprinkled with a generous pinch of English luxury. From high quality precious to semi-precious gemstones, carefully sourced freshwater pearls hand set onto precious metals of solid real silver,18-22ct gold vermeil or 14ct gilded gold.
Browse our collection of fine jewellery, wear it, give it and love it and feel special everyday!
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Beautiful Gift Packaging:
All our jewellery is beautifully packaged, ready to give as a gift.
Your treasure will arrive to you carefully packaged in a padded envelope, to protect your jewellery. Inside, your jewellery will be beautifully wrapped in tissue paper, and an organza bag with our branded tags and care card.
If you desire any further information thereafter please contact me, I happily give out advise or information.
Full Money Back Guarantee
All* sterling silver jewellery purchased from SilverLily Jewellery is protected by a full money back guarantee, allowing a full refund or product exchange if for any reason you are not happy.
In accordance with consumer's right in UK law, all Items MUST BE RETURNED WITHIN 7 WORKING DAYS OF RECEIPT. Customer pays for the return signed for postage.
Refunds must be issued by us within 30 days.
We have the right to refuse any returned items if they show evidence of having been worn or if the are not returned to us in the same salable condition they were sent to customer or if they are returned after the 7 working days deadline.
*Please note that orders of personalised items cannot be returned.
