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Buying from me
My aim is to provide beautiful items designed to help you with your plastic-free journey. I am very passionate about the environment and reducing waste. I aim to use only disposable packing materials (card envelopes, paper tape, and recycled tissue paper). Sometimes I will use plastic packaging but this will be only what I have received parcels in and aim to reuse it so it doesn't end up in the landfill. This will not affect your item and I will not compromise the quality I aim to send to you.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.