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Buying from me
We like to work with our customers to provide them with a unique and lasting gift or memory. We always provide electronic proofs of work so that you can check it is just as you would expect it to be. Just get in touch with us to discuss your requirements we are happy to help. Everything you see in our shop is made by us, with care and love, in our own workshop.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.