Close
Buying from me
Custom Orders embraced, size colour stylee, whatevs.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Payment
Payments must be made within 3 days of purchase. Your item will not be sent until payment has been received.
Shipping
My orders are mailed out on Fridays. In stock items will be mailed on the Friday following the order date.
Made to Order items are currently requiring a 3 week lead time due to the amount of work I have been getting lately. Those will be shipped out on the Friday after the items completion.
Refunds and Exchanges
Refunds will be issued for items damaged in transit, minus shipping charges, if I am contacted within the week of delivery. A made to order item canceled before being sent out will be charged a 25% restocking fee to cover any material or time put into your order.
Additional Policies and FAQs
Most of my works can be enlarged, color changed, or possibly shapes changed to suit your wants and needs. If you want to request something custom and one of a kind, please feel free to contact me.
Read the Folksy Returns Policy.
