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Buying from me
All orders will be posted within three days of your order.
They will be sent First class standard mail, which is an untracked service.
All items are carefully wrapped for protection and will arrive in a cardboard postal box.
If you wish to cancel an order, please try and notify me before your items have been posted.
Should you wish to return your order, please do so within 14 days of receipt of items and I will issue your refund upon their return.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
