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Buying from me
Listings for items which are ready made and not customisable will be dispatched within 1-3 business days.
Customised items will be despatched within 7-10 working days.
Standard Postage is Tracked 48 with the Royal Mail.
Please contact me with any queries you may have.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.