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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
All earrings are none refundable unless damaged or broken due to hygiene reasons.
Read the Folksy Returns Policy.
Excellent communication and a swift delivery. Which was also packaged with upmost care and attention. Absolutely lovely my candle holder, it’s a fabulous display piece and would recommend shopping at Folksy to anyone.