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We aim to ship all fingerprint and hand/footprint kits within 1-2 business days. Once we've received your prints, it will normally take around 2 weeks for you to receive your jewellery. This may vary depending on how busy we are. If you require an item for a specific date please send us a message first to check we can make your date. Our shipping costs include first class postage of any print kits, return postage for your prints and standard postage of your jewellery.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
As all our items are highly personalised, we unfortunately can't accept returns.
Read the Folksy Returns Policy.
