Close
Buying from me
The Process
o Email me your photo’s to lottie@lottiemcateerfineart.org . Together we can choose the best photo for the portrait. (A good photo quality makes such a difference to the result!)
o If you need this portrait for a particular date, please let me know and I’ll try my best to accommodate.
o I will then send you layout options for you to choose from and visualise your portrait. You pick your preferred layout and at this stage I may request a deposit.
o I will give you an approximate date of when I’ll be able to finish your portrait.
o When the portrait is completed, I’ll send you a final photo of it, in case there are any changes you’d like before postage. When you’re 100% happy with it, I will require payment through bank transfer.
o Your portrait will be carefully wrapped and posted using tracked delivery.
The Photograph
I cannot emphasise enough that the better the image you give me, the better the portrait will be.
Photographs must be in good lighting, clear and detailed as these will need to be enlarged for your portrait.
I understand sometimes you will only have old photographs; I will try my best to make that work.
True eye colour and fur colour is important. The more detail a photo has the more detailed your portrait will be.
I can help you chose which photos are best for your portrait.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
