Buying from me
All items are shipped free of charge to UK customers.
All international orders outside of the UK are sent in defender tubes via Royal Mail tracked and signed for (where this service is available a tracking number will be supplied to customers so you can keep progress of your order).
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.