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Buying from me
All products are made to order so take 3-5 days for me to make depending on my workload at the time. If a product is needed for a certain timescale please contact me and i will do my best to make sure it arrives before needed.
I send my items through Royal Mail 2nd class service to keep the postage cost as low as possible. The estimated delivery time is 2-3 days.
All products can be personalised or tweeked to suit your preference so please get in touch for customised orders.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.