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Buying from me
I am a UK designer whose work is featured in Let's Knit, Simply Knotting, Let's Get Crafting and Knit Now magazines. I love to design small projects that look complex but are actually simple to make.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Unfortunately it is not possible to return a PDF pattern once it has been dispatched.
Your pattern PDF will be emailed to you within 24 hours of receipt of payment.
Please contact me if you have any concerns about your order and we can check everything together and if necessary I will resend your pattern.
jane@janeburns.co.uk
Read the Folksy Returns Policy.
