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Buying from me
Orders are usually dispatched within 3 working days from the receipt of payment, with the exception of ‘made to order’ items.
Delivery times for 'made to order' items will be stated on each individual listing.
During busy periods, such as Valentines and Christmas, delivery times may be slightly longer.
Please note that all earrings are non-returnable for reasons of hygiene and safety.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
