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Buying from me
All Julia Staite products are made with care by me, in my home studio.
I aim to ship all non-custom items within 3 days. All UK orders will be posted 2nd class. All international orders will be sent standard airmail (not tracked). For alternative options please contact me.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
