Buying from me
Due to the covid-19 I will be posting out just once a week only. Please be patient for your parcels in this extremely difficult time.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
My items are custom made and therefore can not be returned unless faulty.
Read the Folksy Returns Policy.
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